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Fraud

I just became a victim of Fraud. Someone has ordered iPhone 15 Pro Max on my name. When I received it scammer called and represented him as a Rogers. He apologized for the  "mistake" and asked to send the phone back. He sent me a UPS sticker and I've...

Lavikta by I'm a participant level 1
  • 184 Views
  • 1 replies
  • 0 likes

Fraud HELP URGENT

Hi there, hope everyone is having a good day!  Unfortunately, I have fallen victim to fraud on my account. Over 12 days ago, I logged into my Fido My Account and noticed that there was another line on my account.  At this point there was only little ...

missfranny by I'm a participant level 1
  • 424 Views
  • 2 replies
  • 0 likes

Flagged for Fraud - No Response

Apparently my account has been flagged for a Fraud Alert. I was not given any sort of email notification or call. I had to reach out to Fido to find this out. Now that I'm trying to resolve the issue, I can't seem to get a hold of anyone. I have left...

abeau2019 by I'm a participant level 2
  • 6351 Views
  • 7 replies
  • 0 likes

Resolved! I think some fraud is happening with me!

Hello Team, In the last 15 hours, I have received two emails from FidoBill@fidomobile.ca with the subject Your Fido bill is ready.  I am attaching images for reference. The reason I am calling these out as fraud is that I AM NOT A CUSTOMER OF FIDO. I...

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tkaran50 by I'm a participant level 1
  • 554 Views
  • 1 replies
  • 0 likes

Resolved! Scammed or hacked with phone upgrade

Hi All,   So on 14th March, someone actually logged in to my account (I guess) and upgraded my existing plan and ordered an iphone 13 pro max for no reason. I already have an S21 with Fido which is under a contract then why would I upgrade my phone? ...

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