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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Scammed or hacked with phone upgrade

Hi All, So on 14th March, someone actually logged in to my account (I guess) and upgraded my existing plan and ordered an iphone 13 pro max for no reason. I already have an S21 with Fido which is under a contract then why would I upgrade my phone? Th...

Friend Referral Scam

I've reached out to Fido customer service multiple times regarding the referral program. I was referred back in July via a referral code. Myself and the person who referred never heard a peep from Fido about the referral bonus. I contacted customer c...

fritz421 by I'm a Participant Level 2
  • 496 Views
  • 8 replies
  • 1 likes

Resolved! Fraudulent Third Party Charges - Bango

I have been a customer of fido for a little over a year. At the time when I got the plan from them, they offered a tablet along with a phone line. I have never used this tablet till date and is still sealed the way I received it.In my most recent bil...

sumitdhameja by I'm a Participant Level 2
  • 248 Views
  • 1 replies
  • 0 likes

Bango UNAUTHORIZED CHARGE

My FIDO bill increased and I noticed there were fraud or unauthorized charge on Sept 18 for 3 charges from Bango for a total of $94. 89. I called Fido and they want me to call and asked the third party directly to have this rectified. I want this amo...

Ahor by I'm a Contributor Level 1
  • 226 Views
  • 1 replies
  • 0 likes
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