Hi there, hope everyone is having a good day! Unfortunately, I have fallen victim to fraud on my account. Over 12 days ago, I logged into my Fido My Account and noticed that there was another line on my account. At this point there was only little ...
Apparently my account has been flagged for a Fraud Alert. I was not given any sort of email notification or call. I had to reach out to Fido to find this out. Now that I'm trying to resolve the issue, I can't seem to get a hold of anyone. I have left...
Hello Team, In the last 15 hours, I have received two emails from FidoBill@fidomobile.ca with the subject Your Fido bill is ready. I am attaching images for reference. The reason I am calling these out as fraud is that I AM NOT A CUSTOMER OF FIDO. I...
Hi All, So on 14th March, someone actually logged in to my account (I guess) and upgraded my existing plan and ordered an iphone 13 pro max for no reason. I already have an S21 with Fido which is under a contract then why would I upgrade my phone? ...
I've reached out to Fido customer service multiple times regarding the referral program. I was referred back in July via a referral code. Myself and the person who referred never heard a peep from Fido about the referral bonus. I contacted customer c...