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Fido Roaming Notification Email - Data Roaming Off

Hi there I received the following email. I never had roaming on. It was always off. No cellular data enabled either. No SMS either but this email claims I was connected to an overseas network. Usage for roaming was 0 bytes based on my usage on my iPh...

FidoUserJK by I'm a participant level 1
  • 861 Views
  • 1 replies
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Resolved! Completely Disable Roaming on Two Lines

Hello @FidoSolutions  I see on an old post that you can request Customer Service to complete disable roaming (i.e. Roaming Block), but the CSR was unable to do so and disabled Fido Roam. I like to: Confirm Fido Roam is disabled on my two lines ending...

coolspot by I'm a contributor level 2
  • 912 Views
  • 1 replies
  • 0 likes
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