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Resolved! Bad Customer Service

I updated my Visa card information in the fido app and it showed in the app that my card is successfully updated and in the given date, your bill payment is deducted from your card but it's not deducted. in the next month, i charged with two months p...

Resolved! Fido App Data Usage Issue

About 3-4 months ago there was an update of the Fido App on IOS that stopped showing how much Data you have used. Three days ago there was another update and it fixed the problem but went back in 2-3 hours later and it wasn’t showing the data usage a...

DeeMundy69 by I'm a participant level 3
  • 34776 Views
  • 49 replies
  • 1 likes

Fido XTRA Contest - does anyone actually win, or is it just a scam?

Hello, How come every time I enter one of Fido XTRA's "Contests" I never ever win anything, I never come even close, despite avid draw entering on my behalf? But what I do get, what I do notice, is every time I enter a draw/contest via my Fido app, I...

jpicktell-ca by I'm a participant level 1
  • 28098 Views
  • 37 replies
  • 4 likes

Inquiry

How can I delete my long distance call from the fido app?

Khushii14 by I'm a participant level 1
  • 541 Views
  • 1 replies
  • 0 likes

Resolved! “Something went wrong, we’ve hit a snag”

I could log in to the app this morning, but I get this error now, for the last hour or so.  Anyone else? I can log in to the website, reinstalled the app, rebooted the phone, tried wifi...

Cm2017 by I'm a contributor level 2
  • 11487 Views
  • 13 replies
  • 0 likes