OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
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Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Resolved! Fido App Data Usage Issue
About 3-4 months ago there was an update of the Fido App on IOS that stopped showing how much Data you have used. Three days ago there was another update and it fixed the problem but went back in 2-3 hours later and it wasn’t showing the data usage a...
Fido XTRA Contest - does anyone actually win, or is it just a scam?
Hello, How come every time I enter one of Fido XTRA's "Contests" I never ever win anything, I never come even close, despite avid draw entering on my behalf? But what I do get, what I do notice, is every time I enter a draw/contest via my Fido app, I...
Inquiry
How can I delete my long distance call from the fido app?
Resolved! “Something went wrong, we’ve hit a snag”
I could log in to the app this morning, but I get this error now, for the last hour or so. Anyone else? I can log in to the website, reinstalled the app, rebooted the phone, tried wifi...
Resolved! Why am I being billed celular long distance charges for Whatsapp calls
Hi, I just got a massive long distance bill for calls made to a specific country on Whatsapp. This only happens on calls to that country. I make multiple calls to another country all day long , but these obviously go through as data. Fido says that ...