OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
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Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program (Ending July 1st, 2025)
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Resolved! Bad Customer Service
I updated my Visa card information in the fido app and it showed in the app that my card is successfully updated and in the given date, your bill payment is deducted from your card but it's not deducted. in the next month, i charged with two months p...
Resolved! Fido App Data Usage Issue
About 3-4 months ago there was an update of the Fido App on IOS that stopped showing how much Data you have used. Three days ago there was another update and it fixed the problem but went back in 2-3 hours later and it wasn’t showing the data usage a...
Fido XTRA Contest - does anyone actually win, or is it just a scam?
Hello, How come every time I enter one of Fido XTRA's "Contests" I never ever win anything, I never come even close, despite avid draw entering on my behalf? But what I do get, what I do notice, is every time I enter a draw/contest via my Fido app, I...
Inquiry
How can I delete my long distance call from the fido app?
Resolved! “Something went wrong, we’ve hit a snag”
I could log in to the app this morning, but I get this error now, for the last hour or so. Anyone else? I can log in to the website, reinstalled the app, rebooted the phone, tried wifi...