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Activity in Fido Community

Re: Refund Request

Hello 724763127,   Welcome to the community!     Firstly, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor would we know what was previously discusse...

Cawtau by Senior MVP
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Re: why I can't complete account ownership transfer

Hello Lily1307,   Welcome to the community!     Firstly, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor would we be in any position to address your...

Cawtau by Senior MVP
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why I can't complete account ownership transfer

My sister and I went to a Fido store to set up a phone number for me. However, the account was registered under her name, so she receives the bills each month, and I pay through her. We would like to update the account so that I become the account ho...

Lily1307 by I'm a participant level 1
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Re: Trouble call back.

Hey @aznphillybluntz    I'm sorry to hear about your recent struggles with finding help with our customer service team. Did you get assistance finally for your request? If you're still looking for help, you can also reach us via live chat here  

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Introducing the Samsung Galaxy S24 Series

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