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Activity in Fido Community

Re: Postpaid to Prepaid conversion

Hello Gayathri_A,   Welcome to the community!     In order to migrate your services to pre-paid, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed vi...

Cawtau by Senior MVP
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Resolved! Re: Callback option does not work

Hey @Gottabmxd26, Alex here!    We offer regular customer service on our social media platforms, it's just like when you call us or when you chat with us on our website. So whatever it is you need help with, we'll be able to help you just as well on ...

Re: Where’s the Callback.

Hey @Gottabmxd26,    Sorry to hear about your experience and thank you for your feedback.    We'll forward your feedback to the appropriate team and have this looked into!   On our end, if you need any support from us, there are other ways to reach u...

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