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Activity in Fido Community

Reactivation

I need to reactivate my suspended account to receive a very important and urgent text. Please help! I’m very frustrated that there’s no respond from messenger chat and live chat. Please help ASAP.

Alphabanana by I'm a Participant Level 1
  • 11 Views
  • 2 replies
  • 0 likes

Call log

Hello,I am looking to get my call log from August 2021 to December 2021. I have already downloaded the PDF version of the invoices but none of them are showing call logs. I can only see data usage and 1 call in couple of invoices. I need call log for...

Anuj2 by I'm a Participant Level 1
  • 11 Views
  • 2 replies
  • 0 likes

Cannot make outbound calls!

Cant make outbound calls as of today. Inbound calls are coming but when I try to call, it just makes the three beep noise and says call failed. Tried called different numbers. Restarted my phone, did network reset in settings. Still nothing. Anyone e...

danikpopov by I'm a Participant Level 3
  • 13 Views
  • 1 replies
  • 0 likes

Ext Coverage charges from my home

I was sent a message from fido that I have used most of my ext coverage but I've been using my phone from thesame place I've lived 12 yrs. I was told to contact them to resolve or lose service in 7 days . I did the askjack that was of no help and I c...

cweat283-Me by I'm a Participant Level 1
  • 20 Views
  • 1 replies
  • 0 likes

Home internet outage in Ottawa

2 questions, when can I expect the service to be restored in K0A- it's been out since last Saturday and since I don't have internet how is it that my account shows usage for the last 5 days?

lmt11 by I'm a Participant Level 1
  • 15 Views
  • 1 replies
  • 0 likes
Announcement
To help Canadians stay connected to loved ones, we're waiving long-distance and SMS charges to Ukraine and roaming fees for customers in Ukraine. These charges will be automatically waived.

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