Welcome to the Community!

This is THE place to find answers, ask questions and share advice.

Showing results for 
Search instead for 
Did you mean: 
496K Members
268 Online
17.6K Posts

Activity in Fido Community

Resolved! Re: Hardware Order Delay

Hi there @Summal and @LuisaLu, welcome to the Community!   We have moved your posts here since it shares the same topic. Look up for FidoClaudia's post as you will find how to get assistance with your situation.   Hope that helps.

FidoVan by Moderator
  • 0 replies

Re: Strange message from Fido number 89001

It is an automated system message that is sent after you reach a certain amount. The details of the usage won't be available until you receive the invoice.  Are you saying the number ''204-997- ****'' isn't yours? 

Re: Strange message from Fido number 89001

Hello! Problem is that I never called that number and I don't know who is this. CS said that there no long-distance calls from my number. I think your new feature is not working correctly... if I will receive any charge I will not pay for sure. 

konpro122 by I'm a Participant Level 2
  • 1 replies

Re: Strange message from Fido number 89001

Hey @konpro122!  This is a legitimate message from Fido.  It's a new feature we are making available to let you know what to expect on your invoice. You'll receive a free SMS notification to let you know about pay-per-use charges incurred.  These are...

Resolved! Re: Fido verification code from 650-6

Hi, I also received verification codes from 3993, which I am sure were not initiated by me. I received them on the morning of Jan 21, Jan 27, and then Jan 28. After receiving the verification code on Jan 28 that was not initiated by me, I relinked my...

tinyk619 by I'm a Participant Level 1
  • 0 replies

Latest from our Blog

Freebie Alert – Domino’s

  Get a FREE Stuffed Cheesy Bread   The only thing better than food is FREE food. Enjoy a tasty Domino’s Pizza Stuffed Cheesy Bread, baked to perfection. Hurry! Limited quantities.   This tasty FREEB...


Fido XTRA’s Hoodie Contest

  Comfy Fido prizes   250 prizes up for grabs to make the long winter months more comfortable. Play daily for a chance to get comfy with a toasty Fido hoodie.   Come back daily until February 1, 2023...


Fido XTRA - 1 YEAR Fido Service Contest (January 2023)

  Win 1 YEAR of FREE Fido service!   Each month, all year round, Fido XTRA is giving away 1 YEAR of FREE Fido service. This month, there will be 10 lucky winners. Enter daily for more chances to win....


Fido XTRA’s Decathlon Contest

  Prizes to stay active this winter   Make the most of your winter activities! Get a chance to instantly win: 1 X $1,000 Decathlon eGift Card or1 of 10 X $200 Decathlon eGift Cards At Decathlon, you’...