Help

Welcome to the Community!

This is THE place to find answers, ask questions and share advice.

Sign in or register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
597K Members
715 Online
20.8K Posts

Activity in Fido Community

New post

One time Charges SCAM

Last Feb Your Saleman in Walmart Easthill Calgary he told me that he can give lower monthly payment if I switch From Telus to FIDO. And I will not be CHARGED for the one time CHARGES because my TELUS number is currently active. I ask him again if I a...

Re: Cannot reduce monthly plan only increase

Hello @Nikky24     I went over what you explained here and it's not how we want you to feel. Keep in mind our offers and promotions change on a regular basis. I understand how important it is for you to receive the best offer in order to have the low...

Re: Certified Pre-Owned iPhone

Hello @ryder1 and thank you for using the Community.    I went over what you explained here and it's not the type of experience that we want for you at all. I understand how important it is for you to receive your new device. We would like to go over...

Retain Canadian phone number overseas

I am moving permanently from Canada to Australia, and want to keep my Canadian phone number for two-factor authentication purposes, especially with my bank. What plan does Fido offer that is cheap, and allows me to receive text messages and not much ...

Dingo7 by • I'm a participant level 1
  • 23 Views
  • 0 replies
  • 0 likes

No value for long term customers

I've switched providers because Fido wouldn't match their deals for incoming customers. I was with Fido for over a decade, but if they can't match what they're giving new people, what value is there for me to stay? Also, Shame on this company for not...

Hopebob13 by • I'm a participant level 1
  • 24 Views
  • 0 replies
  • 0 likes
Load more View all

Latest from our Blog

Introducing the 30-Day US Travel Pass!

Hey Community,   Going away for more than a weekend? Get a 30-day pass to the United States.   We know that depending on where you're travelling, and for how long, your travel connectivity needs might...

0 Comments

FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

0 Comments

Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

0 Comments
View all
Copyright © 2025 Khoros, LLC