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Activity in Fido Community

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Re: Unable to get in touch with a specialist via live chat

I do agree Live Chat is an important feature in 2025 and beyond. I have made extensive use of Amazon's live chat feature and having helpful support avaialble 24/7 really does help my customer loyalty. Not saying Fido should do 24/7 live chat, but the...

truoni by • I'm helpful level 1
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Resolved! Re: $10/month discount w autopay

I have been a Fido customer for years, on an autopay program.  With two lines I just get a $5 autopay discount on only one line.  Are you limiting this discount to new accounts / plans only?  

Pinto125 by • I'm a participant level 1
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Resolved! Re: Horrible New Phone/Chat Support system

Yes I agree - as per my original post above. They lost me - I am not intersted in their dismissive, insulting lack of service any more. ANd I encourage you all to do the same - let them know with your feet. There are plenty of alternatives out there,...

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Latest from our Blog

Introducing the 30-Day US Travel Pass!

Hey Community,   Going away for more than a weekend? Get a 30-day pass to the United States.   We know that depending on where you're travelling, and for how long, your travel connectivity needs might...

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FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

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Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

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