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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Unexpected large bill

Hi Guys, I received my FIdo bill yesterday and to my disbelief I was charged a bill of $768, upon enquiring further, I was told by the customer care that, it was because I had overused my long distance calling minutes. But I didn't get any notificati...

Ghhvjjkkkll by I'm a Participant Level 1
  • 239 Views
  • 1 replies
  • 0 likes

Unable to contact support

I am unable to contact Fido support via phone after my service has been suspended. I am trying to initiate a payment plan but can't do so online. I urgently need my phone service

aelpa by I'm a Participant Level 1
  • 370 Views
  • 2 replies
  • 0 likes

DO NOT GET FIDO

been a Fido customer for a few years now never had any major issues or complaints. But in February I wanted to get a phone so I got the XS but then decided to exchange for XR. I received a phone from my SO therefor I returned them both. Mind you this...

User7894 by I'm a Participant Level 1
  • 505 Views
  • 1 replies
  • 0 likes

Resolved! Fido Collections with huge interest

I need help figuring this out ,I had a fido account 6years ago and took out 2 phones one for my ex and also for me. My ex run up my bill due to roaming charges I was unaware of . Fido sent me to Collections and I settled that amount my uncle paid off...

Flores1 by I'm a Participant Level 2
  • 2094 Views
  • 3 replies
  • 0 likes
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