General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

Homme-RollSkater_TipsTricks_F01_1170x295.png

Resolved! Communicate with Fido Via E-mail

Hopefully Fido Reads this. I recently cancelled my account with you after having a conversation with you customer relations team. Because you were unable to provide me with a final bill I was unwilling to pay the current bill. I was assured that I wo...

JCTcom1 by I'm a Participant Level 1
  • 247 Views
  • 1 replies
  • 0 likes

Fido Support Absolutely Atrocious

I have to unfortunately say that Fido's support recently has been nothing short of atrocious. Literally sat waiting for a chat agent for multiple hours and Fido is the ONLY company I've ever used for Chat that will disconnect you while waiting for an...

kevinf2011 by I'm a Participant Level 3
  • 568 Views
  • 4 replies
  • 1 likes
Topics