One month ago I sent my legal name change documents to Fido in person through fax at a store and also sent a follow up email to fax@fidomobile.ca like instructed by said in person worker to ensure that my documents were recieved. I then went on to wa...
Here is the situation. Person X has a Fido Account with one line (eg. 604-111-1111). Person Y has a Fido Account with one line (eg. 604-222-2222). Person Y wants to open a new line with a new plan for Person X (and port Person X's existing fido numbe...
Good Evening, I have recently upgraded my account with Fido. After speaking with the customer care representative, I have received my Mobile Service Agreement and Account Change Confirmation. My main concern is that the promotional offer/discount th...
I am on a family plan, not as the account holder. On the Fido app, my messages showed I can update my current plan and gain 20gb at the same price. However, when I select this an 'Alert' pops up saying "the data entered does not match the Account Hol...
Hello, When I try to register myself as an account holder, an error pops up and tells me that my Fido account number is registered to an email I have no knowledge of, despite only having a subscriber account and being the sole user. Is there anyway I...