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Meet the Crew!

Hey Community! Ever wonder about the crew supporting the Fido Community? We thought it’d be a good idea to tell everyone a little bit about ourselves (yes – we are real people!). So, we came up with a short Q & A which should help you get to know ...

Fido Community Terms of Use

FIDO COMMUNITY TERMS OF USE These terms of use (“Terms”) govern your conduct associated with the online support forums (the "Forums") offered by Fido Solutions, operated by Rogers Communications Canada Inc, and its affiliates (collectively, “us”, ...

Fido Community Guidelines

Welcome to the Community! We’ve created this space to connect you with other users for support relating to our products and services. We have a Community Manager and Moderators in place, but this is also a peer-to-peer community. Like any public fo...

How to reach the Community crew

To report any technical issues with the Community, feel free to share it with us on the Feedback board, or send a PM to FidoStephen or FidoStephane. Not sure how Private Messaging works? Here are some instructions. If you’re not registered yet, ...

Roles and Responsibilities

Hey Community! If you haven’t already noticed, there are a lot of different types of members on this Community. This page will help you better understand their different roles and responsibilities. MVP & Senior MVPs MVPs (Most Valuable P...

Community MVP Program

The MVP program (Most Valuable Posters) was implemented in order to recognize community members who go above and beyond the call of duty. By helping other Community members, they contribute to creating a supportive, positive, and pleasant environmen...

Accepted Solutions

An Accepted Solution is a post that the author of the thread or the Community Crew has deemed the most accurate response to their question. It also serves as a time saver; when searching the Community for answers and falling upon an Accepted Solutio...