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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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I ordered my phone over a month ago

Hello, I ordered a CPO iPhone 13 December 26th through livechat they said I could receive a confirmation email of my order I didn't receive anything. I contacted Fido 3 times, called the verification line.. everyone said it is all good and that it's ...

HannahM993 by I'm a Participant Level 1
  • 241 Views
  • 4 replies
  • 0 likes

Phone Upgrade - Still processing? No confirmation email?

Hello! So I ordered for a phone upgrade and plan to go with it after my previous one ended but I haven't gotten any news about it. I heard confirmation emails take about 24 to 48 hours ish? But upcoming today (as it's the middle of the night) it will...

WispyCiel by I'm a Participant Level 1
  • 350 Views
  • 1 replies
  • 0 likes
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