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Re: Winback

Hey there @Dngkatie and welcome to the Community!   Our winback team will not call back if no notes were left in the account. You can always reach us in private on our social media pages so we can double check everything for you!

FidoVan by Moderator
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Re: Can I change my old phone number back at fido?

Hello Bruce9,     Unfortunately, given the amount of time since you changed your phone number, I'm not sure they'll be able to retrieve your old phone number. In general, phone numbers are held approximately 90 days before they get recycled (see here...

Cawtau by Senior MVP
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Re: Customer support review

Hey there @hello90 and welcome to the Community!   Offers and promotions change often so make sure to check for your options through your account online every now and then if you didn't find anything that suits you yet.   Also, while you are in an ag...

FidoVan by Moderator
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Latest from our Blog

FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

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Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

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Fido XTRA’s Decathlon Contest

  Prizes to stay active this fall   Make the most of your autumn activities! Get a chance to instantly win 1 of ten (10) $200 Decathlon eGift Cards.   At Decathlon, you’ll find everything you need to...

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