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Network issues

Hi, my fido data is not working. Its showing cannot connect to server message in safari. I have exceeded this months data and I have purchased additional data. But the additional data balance is not showing in the app. But my internet is working when...

Jakeabr96 by I'm a Participant Level 1
  • 5 Views
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No data last night and emergency alert

Anybody else have no data starting at about 6 pm last night? Tried calling Fido but message said over an hour wait time? I have it this morning but was a challenge as I also had no Wifi due to power outage. Also, I didn't get the emergency alert issu...

Na10 by I'm a Contributor Level 1
  • 16 Views
  • 0 replies
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Prepaid 400mins/400 texts 100$/yearly plan

Hi Fido, Some clarification and/or assistance with a Prepaid plan that states offering 400 sms/year, including both outgoing and incoming. How is it, in 2022, Fido would charge/deduct for received text messages? Especially when there are countless sc...

MCB_52 by I'm a Contributor Level 1
  • 14 Views
  • 0 replies
  • 0 likes

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