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cancel my phone plan

I wanna cancel my phone plan!I can't call them because I'm already back in Switzerland. I tried it through the live chat five times and nobody answers me and then I get kicked out.Please help. 

Selina5 by I'm a Participant Level 1
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Change type of phone listed on account info?

Hi,  there, while looking for something else, I noticed there's an old phone listed (that I have, but no longer use), connected to my account. Is there a way to change that?  Does it matter? Thanks!

Kubda by I'm a Participant Level 3
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Re: No real person CSR

I am also trying to talk to a real person. Fido seems to  be hiding behind chats. once they are unable or unwilling  to answer your question they cut you off from the chat. I asked for transacipt of the conversation which took over 45 min and it was ...

Laks by I'm a Participant Level 1
  • 6 Views
  • 0 replies
  • 1 likes

Re: Disappointed with Fido

I share your displeasure with Fido, who I used to love.  I have been a customer with Fido since they started their business. They also continuosly offer me an "awesome" deal that would essentially take more money from me for more data that I won't us...

cosadolce by I'm a Participant Level 2
  • 7 Views
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Impossible to reach customer service by phone

Has Fido closed all of their call centers? everytime I call, I received a text message telling to use a chat service call allojack and the line hangs. Now I am in position 99 in the chat queue  I want to talk to someone. How can I do that? Does fido ...

zorobabel by I'm a Participant Level 3
  • 10 Views
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