General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Device balance vs billing

Hi there, I've recently noticed my device balance is $0 but there has been no change to my monthly bill total. Isn't it supposed to go down once it's been paid off as I know own the device. No trade in deal or anything like that. Thanks 

Samanthaam by I'm a participant level 1
  • 184 Views
  • 1 replies
  • 0 likes

Device Balance

Why is my device Balance not available in the mobile app?  It used to be under the phone tab but not there anymore. I do not like having to leave the mobile app and go to web account to access this info. 

Robycat66 by I'm a participant level 1
  • 634 Views
  • 1 replies
  • 0 likes
Topics