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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Bad experience with billing

I was checking my bill and saw that I had a charge of 152 dollars in one phone call. Firstly, I was calling my family member overseas using messenger, so when I saw this charge I was confused so I called support. After many calls and texts and proof ...

Hello113 by I'm a Participant Level 1
  • 251 Views
  • 1 replies
  • 0 likes

Unable to get order completed

I have been promised by 5 agents and a supervisor to complete my order, it been over a month and a half and no one can make it done. What kind of service you are providing for your customers?

Saleh1 by I'm a Participant Level 2
  • 553 Views
  • 5 replies
  • 0 likes

Office Of The President Escalation

I have spent over 32 hours with you trying to be get one line and phone straightened out. Yesterday I called in and spent over an hour and a half only to be hung up on during the transfer to a supervisor. No one even bothered to call me back. Your as...

microcl by I'm a Participant Level 1
  • 1878 Views
  • 5 replies
  • 0 likes
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