I am with Fido more than 6 years and today I faced with a rude an unaccetabble behaviour from one of Fido representative. I was at one of Fido branch to transfer the resposibility of one of my line to my nephew, and we faced to the same issue we had ...
I was sent a promotion for an upgrade to a new phone, when trying to get it done through the website I consistently got errors. Then I called customer services and basically was told that they can only send the phone to my old address and if they upd...
Hey everyone,I have been a loyal customer of Fido ever since I came to Canada (July 2018). Well, that was my biggest mistake I reckon. My original plan was 2 GB for $45. The person who sold it, told me that the plan was originally for $55 but he alr...
Unreal. Plus I was able to get someone to join and now they see how the billing is transpired and don't wish to stay with fido anymore. All this and I was sent the wrong phone and then a phone that didn't work. Now being charged almost 2300. I will b...
Hello, I have been a loyal customer with Fido for over 11 years and have just received the worst customer service today. I called Fido yesterday to change my plan and upgrade my device. I was given an offer that I thought was fair yesterday, however,...