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Forced to pay for plan when I had not even received a SIM

I came back to Fido on a Winback offer. My billing shows the cycle as Mar 23-Apr 22. However, the Winback member said the bill would start when I received and activated my sim card. I did not receive the sim card until Mar 28 and I have the FedEx tra...

LemonTea by I'm a participant level 1
  • 415 Views
  • 1 replies
  • 0 likes

Billing Mistake, please help

Good morning,I write because I have a problem a year ago with a Fido account.It turns out I’m being charged an account I never use because my cell phone was blocked from my home country, so I was banned from using this company’s SIM, this contract wa...

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camissch by I'm a participant level 1
  • 599 Views
  • 1 replies
  • 0 likes

Discounts Miscalculated on First Bill - Anyone Else?

Switched plans from $45 1GB to $65 50GB plan with a $20 monthly discount, so effectively same price with more data. But after getting the first bill, they:1. correctly charge me full price for upcoming cycle (30 days), yet the discount is incorrect.2...

sfidow by I'm a participant level 2
  • 1230 Views
  • 3 replies
  • 0 likes
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