Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Tried through phones, iPads and laptops but noting works!!!!!!!! Keeps showing " Sorry, we're not able to place you in queue as all our Live Chat Specialists are assisting other customers. Please try again later. " I've tried whole day yesterday and ...
After the live-chat, I requested a copy of the chat per Email, yet did not receive anything.As I have read on the Community posts that the messages from the live-chat is recorded, I wish to have a copy of it. How can I request it?
I had to use Live Chat a number of times when switching my mobile and internet accounts to Fido. I found that when I clicked on Live Chat in Chrome a blank, white rectangle would appear on my screen, but if I used Safari it seemed to work fine. I tri...
I have to unfortunately say that Fido's support recently has been nothing short of atrocious. Literally sat waiting for a chat agent for multiple hours and Fido is the ONLY company I've ever used for Chat that will disconnect you while waiting for an...
I have been trying to upgrade my phone for the last hour on fido.ca. Price on website when I'm logged into my account shows $42/month for the phone with a $27 credit/month. When I get to check out, the phone is now $47/month with a $27 credit/month. ...