General Support
Our place for general support posts about Fido.
Showing results for 
Search instead for 
Did you mean: 


How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...


Worst Customer Service

I don't know where else to go as I can't seem to get in contact with any competent rep at Fido. I purchased 2 internet lines from Fido on Sunday just to find out that same night that both the modems don't work or the building isn't set up to work wit...

clee1194 by I'm a Participant Level 1
  • 1 replies

Fido Customer Service is Terrible

Recently I moved from Nova Scotia to Ontario. My (8 year) cellular plan was coming to an end with Telus, so I decided to switch to Fido as they had a good deal. At first, everything was great. The rep I had been dealing with offered me a bundle with ...

Resolved! $100 Amazon gift card

Hello! I purchased an internet plan that was supposed to include getting a $100 amazon gift card. When and how will I receive the card?

Nel6 by I'm a Participant Level 2
  • 11 replies