General Support
Our place for general support posts about Fido.
Showing results for 
Search instead for 
Did you mean: 


Resolved! I can not change my plan and can not log in on the app

I have not been able to change my plan by myself since June 10. In addition, I could not log in the app by myself. Currently, I use 20 GB data plan, but I am in long business trip, out of Canada, since June 12. Thus, I was about to change my plan as ...

Asulika by I'm a participant level 3
  • 4 replies

Resolved! Upgrading my plan

Hello there. I've been offered a new plan from Fido recently. It's a 15GB data plan and it seems to be a special offer for my line. However, I don't know when would be the best possible time to change plans. I added my line Feb. 28th and my bill for ...