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Resolved! Wait Time and "Busier than normal"

I've been waiting on ask jack for an hour and a half for a customer service rep to discuss possibly leaving Fido for Freedom. This level of customer service is gonna make it harder for Fido to retain my business. Every post that I see on here about w...

Cam98 by I'm a participant level 1
  • 327 Views
  • 1 replies
  • 0 likes

Terrible Start with Fido

So I decided to shop around for deals and promotions using Fido's live chat. An agent offered me a pretty good deal for 2 lines, so I accepted. We had a pretty good discussion and we agreed on things clearly, or so I thought. I told him specifically ...

cxrlisle by I'm a participant level 1
  • 910 Views
  • 1 replies
  • 0 likes
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