Hi All, So on 14th March, someone actually logged in to my account (I guess) and upgraded my existing plan and ordered an iphone 13 pro max for no reason. I already have an S21 with Fido which is under a contract then why would I upgrade my phone? ...
I've reached out to Fido customer service multiple times regarding the referral program. I was referred back in July via a referral code. Myself and the person who referred never heard a peep from Fido about the referral bonus. I contacted customer c...
I recieved an email saying I ordered an Iphone 12 pro max when I rarely even use my fido app. It started at 1 am in the morning yesterday when I recieved a bunch of email from 100+ subscription email. I checked all the emails then I saw an fido emai...
I am trying to contact an agent to inform them of a line and phone added to my account without my authorization. The virtual agent is no help and not live agents are available. Where do I go to report and remove this line from my account?
I have been a customer of fido for a little over a year. At the time when I got the plan from them, they offered a tablet along with a phone line. I have never used this tablet till date and is still sealed the way I received it.In my most recent bi...