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Friend Referral Scam

I've reached out to Fido customer service multiple times regarding the referral program. I was referred back in July via a referral code. Myself and the person who referred never heard a peep from Fido about the referral bonus. I contacted customer c...

fritz421 by I'm a participant level 2
  • 2772 Views
  • 8 replies
  • 2 likes

Resolved! Fraud

I recieved an email saying I ordered an Iphone 12 pro max when I rarely even use my fido app.  It started at 1 am in the morning yesterday when I recieved a bunch of email from 100+ subscription email. I checked all the emails then I saw an fido emai...

Ivan16 by I'm a participant level 1
  • 1818 Views
  • 4 replies
  • 0 likes

Resolved! Unable to contact a live agent to inform of possible fraud!!!

I am trying to contact an agent to inform them of a line and phone added to my account without my authorization. The virtual agent is no help and not live agents are available.  Where do I go to report and remove this line from my account?

Corson by I'm a participant level 1
  • 606 Views
  • 1 replies
  • 0 likes

Resolved! Fraudulent Third Party Charges - Bango

I have been a customer of fido for a little over a year. At the time when I got the plan from them, they offered a tablet along with a phone line.  I have never used this tablet till date and is still sealed the way I received it.In my most recent bi...

sumitdhameja by I'm a participant level 2
  • 649 Views
  • 1 replies
  • 0 likes

Bango UNAUTHORIZED CHARGE

My FIDO bill increased and I noticed there were fraud or unauthorized charge on Sept 18 for 3 charges from Bango for a total of $94. 89. I called Fido and they want me to call and asked the third party directly to have this rectified. I want this amo...

Ahor by I'm a contributor level 1
  • 574 Views
  • 1 replies
  • 0 likes
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