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Resolved! Can't Reach Fido Support outside of Canada

Hello, I travelled back to India temporarily and had put my account on temporary suspension last year. As I'm planning to return only in Q3 this year i need to extend my account suspension for 6 more months. But I haven't been able to get a support o...

vigirdhan by I'm a participant level 1
  • 112 Views
  • 1 replies
  • 0 likes

How to turn on the free data hour without the app?

Hi everyone,I have a small plan with 2GiB +5 hours of data and no intention to switch. Although I usually stay within the allowed limit, from time to time I need to turn on the 1 hour free data to make sure I don't go over. Previously, this was possi...

fido_user128 by I'm a participant level 2
  • 1034 Views
  • 5 replies
  • 0 likes

Resolved! Temporary Suspension

Hi, I just suspended my account from August 8th, 2020 for 9 months, so will my account be reactivated automatically after this nine months on April 8th, 2021, or will I need to contact Fido to ask a representative to help me reactive my account after...

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