Been a Fido customer for over 27 years. Ahead of the Black Friday deals blitz I called Fido CS and attempted to get ahead of it and try to get a deal like the ones being offered to new customers. The deals tailored to me on my account were just not c...
Hi everyone, I am writing this post to share my bad experience with Fido after being a loyal customer for more than 5 years... My next step is to escalate it to CCTS, as my experience was disapointing and made me rethink about being proud to be a Fid...
I logged into my account (using a desktop browser) to see an Exclusive offer for a data plan upgrade. Upon clicking on the link, it leads me to a general upgrade section without the listed offer. Am I missing something here? Looking forward to some g...
Hi, it seems like I am seeing this more and more here...I was a longtime customer of Fido... I think 1999/2000ish is when they initially got me with the Nokia 5190 (and I've had many phones since then, Motorola V3 RAZR, Sony T310, Iphones 3,4,5,6+,X,...
What terrible service. After 23 years of customer loyalty, the response on an upgrade is zero, trying to sell me a phone I don't want, and won't connect me to a superior. Luckily the Wireless Code at least guarantees me the ability to speak with a s...