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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Price increase on a late 2021 Winback, really?

Hi, it seems like I am seeing this more and more here...I was a longtime customer of Fido... I think 1999/2000ish is when they initially got me with the Nokia 5190 (and I've had many phones since then, Motorola V3 RAZR, Sony T310, Iphones 3,4,5,6+,X,...

amcpires by I'm a Participant Level 1
  • 128 Views
  • 1 replies
  • 0 likes

Resolved! Poor customer service experience... 4hrs wasted

Hi everyone, I am writing this post to share my bad experience with Fido after being a loyal customer for more than 5 years... My next step is to escalate it to CCTS, as my experience was disapointing and made me rethink about being proud to be a Fid...

A_Ismaiel by I'm a Contributor Level 1
  • 1653 Views
  • 8 replies
  • 1 likes

Almost 20 years of loyalty

I am so frustrated. I have been a a Fido customer for almost 20 years! That's longer than most marriages last these days! My mom came to Fido as a customer because of me, about 15 years ago. We've both been stellar customers, never once missing a pay...

tea_q by I'm a Contributor Level 1
  • 873 Views
  • 5 replies
  • 0 likes

Fido Loyal Customer Receive Terrible Service and Offers

After 6 years with Fido, today is the day I'm officially moving to a different provider.My plan was in the $60 a month bracket and the promotions I received as a loyal customer were always in that bracket or higher.My friends pay $40 a month and that...

Garzen by I'm a Participant Level 1
  • 609 Views
  • 1 replies
  • 3 likes
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