General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

Homme-RollSkater_TipsTricks_F01_1170x295.png

Resolved! Option for Interac has disappeared

I received my Fido bill for this month and when I went to make a payment with the interac option through my computer, it wasn't there. I cleared my cache & history however when I went to try again, it still did not populate. Have you guys officially ...

m_pluto by I'm a Participant Level 2
  • 576 Views
  • 4 replies
  • 0 likes

Very High phone bill for daytime minutes

Hi Customer Service, I'm writing this as a desperate move. I recently joined an internship program. As in the current working environment my work was remote so all of my overage minutes were from my colleagues who called me assuming I had unlimited m...

JenL29 by I'm a Participant Level 1
  • 715 Views
  • 1 replies
  • 0 likes

Resolved! Double billing for phone calls

I received a double bill from Fido. I was paying 2 mobile charges to my existing account. We have separated our account to pay for each charge with different credits. So a new account has been created.The mobile charge was charged from January 1st to...

Grace_Choi by I'm a Contributor Level 2
  • 1126 Views
  • 6 replies
  • 0 likes
Topics