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Fido services

You guys are scammers, making the switch from my former mobile service to Fido was the worst mistake ever!It is extremely important to be transparent with your customers. Especially when they come to your store. I was told my bill will be $34 a month...

Anonlee by I'm a participant level 1
  • 208 Views
  • 0 replies
  • 0 likes

Resolved! Option for Interac has disappeared

I received my Fido bill for this month and when I went to make a payment with the interac option through my computer, it wasn't there. I cleared my cache & history however when I went to try again, it still did not populate. Have you guys officially ...

m_pluto by I'm a participant level 2
  • 1700 Views
  • 4 replies
  • 0 likes

Very High phone bill for daytime minutes

Hi Customer Service, I'm writing this as a desperate move. I recently joined an internship program. As in the current working environment my work was remote so all of my overage minutes were from my colleagues who called me assuming I had unlimited m...

JenL29 by I'm a participant level 1
  • 2139 Views
  • 1 replies
  • 0 likes

Resolved! Double billing for phone calls

I received a double bill from Fido. I was paying 2 mobile charges to my existing account. We have separated our account to pay for each charge with different credits. So a new account has been created.The mobile charge was charged from January 1st to...

Grace_Choi by I'm a contributor level 2
  • 2600 Views
  • 6 replies
  • 0 likes
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