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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Failed to unpause data after "add data" twice

Hi, recently, I reached my limit of data use before the end of this month. So Fido send me a message saying about data overage protection and my data is paused. I read the help on the official website here, and it tells me that I'd better add a top-u...

ben_tsai by I'm a Participant Level 1
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  • 1 replies
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Monthly Data Top Ups

A few months ago I added two monthly data top ups to my plan and ever since, I have been trying to cancel them. I have texted CANCEL to 222 so many times it's getting ridiculous. Yet every time, I get a reply (in French for some reason despite the fa...

GabyWeasley by I'm a Participant Level 1
  • 468 Views
  • 1 replies
  • 0 likes
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