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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Upgrading phone issue

I am trying to upgrade my phone through the website, after all my choice to phone, and plans are done, I can not proceed to next step.The time I click 'Proceed to checkout' it always say 'something went wrong'Of course I tried after few minuites, tri...

Jiwoong by I'm a Participant Level 2
  • 281 Views
  • 1 replies
  • 0 likes

website upgrade issue

When i am upgrading my phone to an iphone 12 max pro, i am not getting the option to change my plan to the 10 GB for 50$ promo, also it says the phone will be 796 upfront and 33.5 monthly which is what i want but when i chose to move forward the only...

Hibdbddndd by I'm a Participant Level 2
  • 799 Views
  • 7 replies
  • 0 likes

Returning A Phone

I upgraded my phone from Fido's website along with a new plan and I wanted to know if I was eligible for a refund despite already activating the new SIM card. It hasn't been a week yet, only a few days. If I am, how does the return process work? How ...

Bobby25 by I'm a Participant Level 1
  • 384 Views
  • 1 replies
  • 0 likes
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