I recently upgraded for a new phone online as fido was having a promotion The order was done on December 22,2023. I also received an email confirmation of the order shortly after but have yet received the ready to pick up... is it normal? It...
I'm planning on buying a new phone (iPhone 15 pro max) on Saturday, however I am still in a contract with two months ($96) left.I tried adding the remaining balance to my account assuming I could pay it off immediately, however that just gave me a ne...
I was denied a phone pickup, the store said they need ID proofs, I had my international passport and a valid study permit. I asked them to consider this, they said they can't consider my study permit since it has a expiry date of november 2021, I exp...
Hi, I have ordered a new phone from you guys 4 days ago and can see that the downpayment has been deducted from my credit card. I am yet to receive any sort of confirmation or tracking information from Fido and it is starting to be worrisome at this ...
Upgraded my phone 2 days ago but the page still says upgrade pending and the confirmation email didn't arrive either, why is this?