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Incorrect roaming account charges

I was in the United States recently and had my phone service on but didn't use any data roaming, nor did I maLe any international phone calls. My data roaming was off entirely, since receiving my last bill I noticed that I was charged on several Occa...

Evajmoulton by I'm a Participant Level 1
  • 197 Views
  • 1 replies
  • 0 likes

Someone scammed 2 iphones from my account

I'm an international student, currently not in Canada. Nevertheless I recieved an email that someone ordered 2 iPhone 11 Pro's on my account on Fido. The live chat never gets answered neither do these people pick up the call, even on the fraud lines....

acelike by I'm a Participant Level 1
  • 481 Views
  • 1 replies
  • 0 likes

Transfer childs cell to his own account

10 hours spent wasting my time over a month and a half, in store, phone calls, and live chat...we got nothing.  My son turned 19, we thought it would be easy, all we want is to have his cell plan moved to his own account exactly like we did with my o...

LG76 by I'm a Participant Level 3
  • 815 Views
  • 3 replies
  • 0 likes

Receiving scam calls daily - Same first three digits

Hello Fido Community / Customer Service Reps, I have been a loyal customer of Fido for quite a few years now and I know I'm not the only person experiencing this, but it's becoming a real nuissance: I have been receiving calls on a daily basis from p...

NatAttack by I'm a Participant Level 3
  • 3969 Views
  • 1 replies
  • 0 likes
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