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Customer Support Says Data Overage Charges Are Correct?

Hello all, Long time customer, first time poster! Thought I'd share my experience with Fido increasing their data overage rates by 15x ($10/1GB -> $15/100MB). On August 8th I received a text stating I had used up all my data and could continue with o...

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basarama by I'm a participant level 1
  • 577 Views
  • 3 replies
  • 1 likes

Resolved! Huge Phone bills due to long distance calls

I have been using Fido service for quite some time. I have an add-on pack for 1000 international minutes, which I never avail entirely every month. I usually use about 300 -400 minutes every month I was really shocked to see long distance overcharges...

KM16 by I'm a participant level 1
  • 3512 Views
  • 9 replies
  • 0 likes

Resolved! Overused free international call minutes!

Hi,    I just got to know today that i have gone beyond the free 1000 mins allotted to me. I have received absolutely no notification for this and i was under impression that my calls will be stopped once I reach 1000 mins threshold.   I am going thr...

Ashish5 by I'm a participant level 1
  • 967 Views
  • 1 replies
  • 0 likes
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