General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

Homme-RollSkater_TipsTricks_F01_1170x295.png

Resolved! cancel plan

i dont have time to call fido, as the helpline is often busy and i need to wait on the phone for an hour for a representitive to assist me so maybe ill get some answer here. i bought an iphone with a 2 year plan contract at fido in august 2020. every...

mb0440 by I'm a Participant Level 1
  • 680 Views
  • 2 replies
  • 0 likes

Cancelling My Plan

I've returned to my home country from Canada, and thus I wish to cancel my plan altogether. How do I get help with this?

GeraldKiing by I'm a Participant Level 1
  • 269 Views
  • 1 replies
  • 1 likes

Cancel an account in person

Hello,How do I cancel my Fido plan while in Canada? In less than one month I am going back to my country.Can I go to the Fido office? Or there is a number that I can call? Thank you

Cancellation within first day of service - over $100 bill

Hello,I opened up a fido account, but had to cancel it within a day due to porting issues with my old plan.The lady at T Booth told me that I would be charged just for the data I had used that day (36.16mb, totalling $1.67 + tax).Today I had received...

Wendy9191 by I'm a Participant Level 1
  • 442 Views
  • 1 replies
  • 1 likes
Topics