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Our place for general support posts about Fido.
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Resolved! Cancellation Refund

Hello, I cancelled my services almost 2 months ago and I have yet to receive a refund for that. How long does it take to process? I used my credit card to pay for the services. Will the refund be credited back on my credit card or will I receive a ch...

acrdn2tc by I'm a participant level 1
  • 611 Views
  • 3 replies
  • 0 likes

Cancelling and deactivating account

Hello,  Due to the COVID-19 situation, I have left Canada for the time being. I was wondering how much it would cost to cancel my plan and account? 

dms7 by I'm a participant level 2
  • 7663 Views
  • 9 replies
  • 1 likes

delinquent charges

Since I no longer live in Canada, I have suspended my cell phone and also suspended my card.I was leaving Canada on the last day of June, and the bill for the 25th of July was included. I had a problem with my bill, so I chatted in mid-July, and was ...

kijin22 by I'm a participant level 1
  • 286 Views
  • 1 replies
  • 0 likes

Resolved! cancel plan

i dont have time to call fido, as the helpline is often busy and i need to wait on the phone for an hour for a representitive to assist me so maybe ill get some answer here. i bought an iphone with a 2 year plan contract at fido in august 2020. every...

mb0440 by I'm a participant level 1
  • 1628 Views
  • 2 replies
  • 0 likes
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