General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

Homme-RollSkater_TipsTricks_F01_1170x295.png

Resolved! How to access SMS History

I am aware that you can access call history, but I need to know at the bare minimum the number of outgoing texts I had made. Ideally, I would also like to access this data but I assume that is not possible. Please advise if there is a method to recal...

text doesn’t work

Hi! I just became a Fido User and I'm trying to figure out how it works ! I have a problem with my Text messages, I can text others when I don't have Internet connection but I don't receive the answer to them until I reconnect to Internet...how do it...

Antonella28 by I'm a Participant Level 1
  • 187 Views
  • 1 replies
  • 0 likes

FIDO EMAIL TO TEXT SERVICE

I am using the Fido Email-To-Text service to receive temperature alarms notifications.Currently, whenever there is an alarm, I will get a SMS that reads "You have mail from . Please reply with 'Read' to read your message. Is there a way for the messa...

vinkle123 by I'm a Participant Level 1
  • 487 Views
  • 1 replies
  • 0 likes

Receiving sms hours late

I received sms hours after they been sent this problem make me loose business. I saw old post about this problem on the forum since 2012 also 2016 none seem to resolve that problem Cant belive fido havent resolve that yet. Thats enough to change to a...

Noblelola by I'm a Participant Level 1
  • 269 Views
  • 1 replies
  • 0 likes

Resolved! My sms is not working

So I got the new I phone today and I have switched from bell to Fido . I can't receive any texts though. Apple support says to contact Fido but Fido's customer support is now closed. I can receive calls and I can send texts , but I don't receive the ...

Michael1313 by I'm a Participant Level 1
  • 450 Views
  • 1 replies
  • 0 likes
Topics