Phones and Devices - Fido

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Phones and Devices

OS Upgrade Schedule

OS Upgrade Schedule

Here's the list of all of our devices along with current and upcoming software details....

Device Tutorials on Fido.ca

Device Tutorials on Fido.ca

Hey @Community, Have you recently upgraded your device or simply want to learn more about all...

Fido Payment Program® FAQs

Fido Payment Program® FAQs

Before we go over all the questions you may have, here's what your invoice will...

Conversations

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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Phone data finish while roaming

Missing confirmation email

Resolved! Transfer Esim

Can I transfer my Esim from my old iPhone to my new one or do I need a new QR code

Certified pre-owned mobile

I have ordered an pre-owned iphone 12 mini on 01-aug-2022. Received an mail "Hardware order update" on 07-aug but it just back order details.When will they confirm the order? If not, How many days it will take for Fido to deliver the mobile?Fido-Roge...

Resolved! Fido giving new customers better deals than loyal customers?

I have been with fido for more than 3 years but I see that they offer new customers plans with more data but lower rates. I am wondering why I am not able to get that same plan when I go into change plan in my account. Fido messages me time to time t...

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