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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 203987 Views
  • 63 replies
  • 22 likes

Fido phone bill error

Hi everyone, I am wondering if this has ever happened to anyone or if this is even possible.  Outgoing phone calls to a number (over span of 2 years) that the Fido customer says they never called.The phone calls are shown on the Fido bill. thank youP...

Ppotato by • I'm a participant level 1
  • 11 Views
  • 0 replies
  • 0 likes

Run Around & Rudeness

I called into Fido 3 days ago informing that a competitor had sent me a very strong Black Friday offer - a new-ish refurbed iPhone and 20 Gb of data all for $40/mo. I really don't need the 20 Gb of data - use less than half of my current 10 Gb but co...

smwmson by • I'm a participant level 1
  • 17 Views
  • 0 replies
  • 0 likes

Activation of Line Challenges

I accidentally selected the wrong date to activate my new iphone. The phone is set to activate on December 3, but arrived today. Fido is unable to change this date until my billing period starts. Any suggestions?

Lisab3 by • I'm a participant level 1
  • 16 Views
  • 0 replies
  • 0 likes

unfortunately we cannot complete your call as dialed

I am not able of make or receive calls from my fido number. This problem started occuring today only. unfortunately we cannot complete your call as dialed.I am using Samsung Galaxy s20-5g. Help resolve this issue asap. This is the what I hear when I ...

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