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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 201163 Views
  • 63 replies
  • 22 likes

Back order on IPhone 15

I understand that ordering an iPhone 15pro may take some time, it has been out for a year though; the iPhone 16 is on preorder now and I can't get any status on the iPhone 15 pro I ordered on August 30th. Why can't Fido give you even an estimated tim...

FatKat by I'm a participant level 3
  • 649 Views
  • 9 replies
  • 1 likes

Ordering a new phone

I am trying to order a new phone but I can't.  When I get to the page where it says to choose my location It doesn't do anything.  I Select the province and my city and nothing happens it just stays on the toronto map.  

Richie2324 by I'm a participant level 1
  • 87 Views
  • 1 replies
  • 0 likes

Fido no connection

We recently installed a metal roof on our house and use WiFi calling at home because we've lost our cellular connection. This only happens at home.The problem is when we leave home. The phone doesn't switch from wifi. The network shows Fido no connec...

PoppaT by I'm a participant level 2
  • 134 Views
  • 2 replies
  • 0 likes

Resolved! Charged when the order didn't go thru

Hi, today I bought an iPhone 15 with a down payment, it was 600$ for the downpayment and at first it didn't go thru, the page was stuck loading and I just refreshed and when I looked at my pending credit card transactions, I saw that it was there, I ...

br14an by I'm a participant level 2
  • 228 Views
  • 4 replies
  • 0 likes