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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 141699 Views
  • 46 replies
  • 21 likes

Terrible Service : ongoing issues

Hello, I am a first time customer of Fido. I have my internet and mobile with Fido. Due to their poor instructions over the phone, they have now over charged me almost $2000. I have called about 20 times to resolve this issue. I have been told many t...

camillerosa by I'm a Participant Level 1
  • 23 Views
  • 1 replies
  • 0 likes

Delay in online device order

I had ordered an iPhone 13pro preowned certified unit on 28th Dec 2021 but haven't received any shipping details yet. I can understand new units being delayed but how do refurbished units get delayed? Please share an update.

Apratim by I'm a Participant Level 1
  • 31 Views
  • 0 replies
  • 0 likes

Order not approved and backordered device

I ordered a phone on Boxing Day. Everything ok. On date Jan 14 2022 when I contact customer care they told me that back office didn't approve my order. And nobody inform me . When I ordered phone they offer me a Tablet but Tablet is here and I receiv...