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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 199706 Views
  • 63 replies
  • 22 likes

Backorder not indicated at time of purchase

On Fido's website it says "Devices on pre-order or backorder will have longer estimated shipping dates which will be indicated at the time of purchase." However, when I purchased an iPhone 14 thirteen days ago, I received a message that I could expec...

sarah58_ by • I'm a participant level 1
  • 70 Views
  • 1 replies
  • 0 likes

Back order on IPhone 15

I understand that ordering an iPhone 15pro may take some time, it has been out for a year though; the iPhone 16 is on preorder now and I can't get any status on the iPhone 15 pro I ordered on August 30th. Why can't Fido give you even an estimated tim...

FatKat by • I'm a participant level 1
  • 105 Views
  • 1 replies
  • 0 likes

Frustrated with fees

Hi,I have been a customer of Fido for 6 years.In that time I have not ordered any phones via a customer service representative.  Fees for this have on from $35 to now $70.  No problem, I do the work going through the options.  Now there is a $25 fee ...

DAK8014 by • I'm a participant level 1
  • 117 Views
  • 1 replies
  • 0 likes
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