General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Resolved! Wifi Calling Not working for Iphone 11 - Called 6 times

For the last 3 months, I called 6 times tech support to turn on the wifi calling. But still no luck. It says "Contact Fido" when I turn on the wifi calling on my phone.  Please Fido... Fix the issue.  Hopefully, Fido can avoid my 2 years plan(1.3 yea...

Alinash4321 by I'm a Participant Level 1
  • 839 Views
  • 8 replies
  • 0 likes

Wi-Fi Calling being disabled/not registering correctly

Hello, I have an LG G7 Thinq, purchased from Fido in 2019, on a plan that includes data. Due to poor cell reception where I live (in Victoria, BC) I have to use Wi-Fi Calling when at home, otherwise the reception makes the phone useless. However, the...

AshArcher by I'm a Participant Level 2
  • 2306 Views
  • 7 replies
  • 0 likes

Resolved! Wifi Calling Issues in registeration

Hello,I just recently switched to Fido and I went with their most basic text and talk plan. I was trying to register for Wifi calling and it gives me this error message  "Looks like your device isn't eligible for Wifi Calling". Just an FYI, I was try...

fahadwahid96 by I'm a Participant Level 2
  • 526 Views
  • 4 replies
  • 1 likes

Wifi calling always off in Google pixel 6

Hi, I recently got pixel 6 from Fido before travelling outside Canada. I am already outside Canada. I am trying to turn wifi calling on but it always stays off. When I turn it on, I get a screen to enter my phone number to get an sms verification cod...

Irf1 by I'm a Participant Level 2
  • 942 Views
  • 5 replies
  • 0 likes

Wifi calling with e-sim

I recently set up an iPhone 11 on a plan on my account with e-sim. I am unable to set up wifi calling on it. Any idea what may be causing that?

Topics