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Resolved! Wi-Fi Calling stopped after 30 days

hello! I'm outside of Canada for 2 months and been using wifi-calling service in Argentina since my day 1 here. Today, after exactly 30 days of usage, it stopped working for no reason and when I'm trying to turn-on "WiFi Calling" button on my phone i...

aydin111 by I'm a participant level 2
  • 538 Views
  • 7 replies
  • 0 likes

Wifi Calling - setting up 911 address

Hi,I have trouble setting up my 911 address for wifi calling. After submitting, there is a suggested Canada Post adress. I select "Use this address" and I have an error "Failed to update address" and no other options.Can anyone help?Thanks!

newclient123 by I'm a participant level 1
  • 132 Views
  • 1 replies
  • 0 likes

Resolved! Wifi Calling Not working for Iphone 11 - Called 6 times

For the last 3 months, I called 6 times tech support to turn on the wifi calling. But still no luck. It says "Contact Fido" when I turn on the wifi calling on my phone.  Please Fido... Fix the issue.  Hopefully, Fido can avoid my 2 years plan(1.3 yea...

Alinash4321 by I'm a participant level 1
  • 2188 Views
  • 8 replies
  • 0 likes

Wi-Fi Calling being disabled/not registering correctly

Hello, I have an LG G7 Thinq, purchased from Fido in 2019, on a plan that includes data. Due to poor cell reception where I live (in Victoria, BC) I have to use Wi-Fi Calling when at home, otherwise the reception makes the phone useless. However, the...

AshArcher by I'm a participant level 2
  • 3803 Views
  • 7 replies
  • 0 likes
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