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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Wifi Calling Not working for Iphone 11 - Called 6 times

For the last 3 months, I called 6 times tech support to turn on the wifi calling. But still no luck. It says "Contact Fido" when I turn on the wifi calling on my phone. Please Fido... Fix the issue. Hopefully, Fido can avoid my 2 years plan(1.3 years...

Alinash4321 by I'm a Participant Level 1
  • 362 Views
  • 5 replies
  • 0 likes

Wifi calling always off in Google pixel 6

Hi, I recently got pixel 6 from Fido before travelling outside Canada. I am already outside Canada. I am trying to turn wifi calling on but it always stays off. When I turn it on, I get a screen to enter my phone number to get an sms verification cod...

Irf1 by I'm a Participant Level 2
  • 436 Views
  • 5 replies
  • 0 likes

Wifi calling with e-sim

I recently set up an iPhone 11 on a plan on my account with e-sim. I am unable to set up wifi calling on it. Any idea what may be causing that?

Wi-Fi Calling being disabled/not registering correctly

Hello, I have an LG G7 Thinq, purchased from Fido in 2019, on a plan that includes data. Due to poor cell reception where I live (in Victoria, BC) I have to use Wi-Fi Calling when at home, otherwise the reception makes the phone useless. However, the...

AshArcher by I'm a Participant Level 2
  • 1431 Views
  • 5 replies
  • 0 likes

Resolved! VoLTE/WIFI-CALLING/LTE, Not Working

I've been having nothing but troubles with Fido since I've switched, I did call support (two separate phone calls) - each an hour long. Still nothing and since I didn't purchase my device from Fido there is not help. I own a One Plus 7 Pro and none o...

roooster by I'm a Participant Level 2
  • 2289 Views
  • 3 replies
  • 0 likes
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