General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...


Resolved! Scammed or hacked with phone upgrade

Hi All, So on 14th March, someone actually logged in to my account (I guess) and upgraded my existing plan and ordered an iphone 13 pro max for no reason. I already have an S21 with Fido which is under a contract then why would I upgrade my phone? Th...

You guys are FRAUDS!

You guys are a bunch of frauds. I opened my account over a year ago on BYOD. Upgraded both my lines in January with no issues. Didnt like my phone so I was told if I bought my contract $1032 I can upgrade in the future. So like an **bleep** I listene...

Jpersaud21 by I'm a Participant Level 1
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