Fido

This post should answer any pressing questions.

Looking to reserve a device? Here’s everything you need to know.

To access LTE, the device must be compatible with one or more of the following...

Looking to have your device unlocked? Look no further.

For the curious, here are the unlocking instructions for a variety of devices.

We don’t have much advice for keeping wallets safe, but...

Put your mind at ease.

Here’s a step by step guide showing you how to add an email account to your iPhone.   Tap Settings. Scroll down and tap on Mail. Tap on Accounts. Tap Add Account. Select your email provider. If you don’t see it in the list, tap on Other → Add Mail Account. Fill in the fields with the required information. If your phone doesn’t load the email settings automatically, you’ll need to contact your email provider and ask them for the info.  

Have an older phone laying around just collecting dust?

These settings are necessary to access the web and send picture and video messages.

Everything you need to know.

What is the Fido Payment Program?

Here's the list of all of our devices along with current and upcoming software details.   Last updated: November 24, 2021   Device Current OS Most Recent Release Details Upcoming OS Details Available* Google Pixel 6 / 6 Pro Android 12 November SMR Dec. SMR & more December 13 Google Pixel 3 - 5 Android 12 November SMR Dec. SMR & more December 6 Huawei Mate 20 Pro Android 10 July SMR - September 15 LG Velvet 5G Android 11 August SMR - September 1 LG G7 One Android 11 October SMR - October 26 Moto Edge+ Android 11 August SMR November SMR November 29 Moto g pure Android 11 - - - Moto g power Android 11 October SMR - November 22 Moto g stylus Android 11 October SMR - November 18 Moto g fast Android 10 August SMR October SMR December 2 Moto g7 play Android 10 February SMR - March 15 Moto e Android 10 August SMR October SMR December 9 Moto e6 Android P 9.0 October SMR - November 15 Samsung Galaxy Z Fold3 5G Android 11 November SMR - November 9 Samsung Galaxy Z Flip3 5G Android 11 November SMR - November 9 Samsung Galaxy Z Flip 5G Android 11 October SMR - October 26 Samsung Galaxy Z Flip Android 11 October SMR - October 26 Samsung Galaxy Note20/Note 20 Ultra 5G Android 11 November SMR - November 23 Samsung Galaxy Note10+ Android 11 Nov. SMR & more - November 23 Samsung Galaxy Note9 Android 10 August SMR - August 24 Samsung Galaxy S21/+/Ultra Android 11 Oct. SMR & more Android 12, One UI 4 & more December 6 Samsung Galaxy S20/+/Ultra Android 11 October SMR - November 2 Samsung Galaxy S20 FE Android 11 November SMR - November 16 Samsung Galaxy S10e/S10/S10+ Android 11 November SMR - November 16 Samsung Galaxy S9/S9+ Android 10 August SMR - September 8 Samsung Galaxy A71 Android 11 June SMR & more - July 6 Samsung Galaxy A70 Android 11 October SMR & more - November 16 Samsung Galaxy A52 5G Android 11 Nov. SMR & more - November 23 Samsung Galaxy A51 Android 11 June SMR & more - July 13 Samsung Galaxy A50 Android 11 November SMR - November 23 Samsung Galaxy A32 5G Android 11 August SMR - September 14 Samsung Galaxy A20 Android 11 Android 11 - August 10 Samsung Galaxy A12 Android 11 Android 11 - November 16 Samsung Galaxy A11 Android 11 November SMR - November 9 Samsung Galaxy A8 Android P 9.0 November SMR - November 23 Samsung Galaxy Tab A 10.5 Android 10 June SMR & more - July 27 Samsung Galaxy Tab A 8.4 Android 10 September SMR - September 14 Samsung Galaxy Tab A 8.0 Android 10 July SMR - August 24 TCL 20 Pro 5G Android 10 September SMR - September 28 TCL 20S Android 10 September SMR -  September 28   SMR: Security Maintenance Release   *Making sure these dates are accurate is our priority. However, sometimes things change beyond our control, so these dates are subject to change. Thanks for understanding.