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Customer Support Says Data Overage Charges Are Correct?

Hello all, Long time customer, first time poster! Thought I'd share my experience with Fido increasing their data overage rates by 15x ($10/1GB -> $15/100MB). On August 8th I received a text stating I had used up all my data and could continue with o...

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basarama by I'm a participant level 1
  • 581 Views
  • 3 replies
  • 1 likes

Self-Service Fee - Upgrade Tablet via Chat or Phone

Hi all, I'm trying to upgrade my tablet to an iPad Air, however, this tablet is NOT carried in the local stores in my area (called like half a dozen including corporate and non-corporate stores). All told me to order via customer service. However, wh...

coolspot by I'm a contributor level 2
  • 988 Views
  • 2 replies
  • 0 likes

Fido Payment Plan ... Cash Grab ??

With  no baked in subsidy did you not just tell people who want new phones to pay the same for service, but pay more for the phone ? Every person who paid X for their plan before will pay X plus >15 bucks ? But with the same contract lengths and pena...

$1017.19 bill

As the title says my bill is at $1017.19 I work in a industry that I have to use my phone and applications on a daily basis that use data. I believe I have  maximised my monthly bill and data costs, for my month to month payments.  Dating back to Oct...

Marcus90 by I'm a participant level 2
  • 1983 Views
  • 4 replies
  • 0 likes
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