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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Unethical overcharging - Port Out

I requested fido to add back my international 1000mins addon to my line and was asked if i want to start it immediately and to which i said yes. today i have received a bill of 450 dollars where i was charged for the international minutes, when i cal...

Jaspreet281 by I'm a Participant Level 1
  • 306 Views
  • 1 replies
  • 0 likes

Concern with billing

Hi, I had a monthly plan of $50+tax which had 9GB Data + 1000 minutes of long-distance calls to some countries including India. I have been using Fido since August 21st and I have never used or reached the 1000 Minutes.But when I checked my last bill...

Anuranj by I'm a Participant Level 1
  • 284 Views
  • 1 replies
  • 0 likes

Overcharged in my very first bill

I am new to Canada and choosed Fido as my mobile service provider based on my friends suggestion. I recently saw my first month bill and found i was overcharged $375 for my long distance call. In my plan i got 1000 mins free long distance calling and...

Yuvaraj by I'm a Participant Level 1
  • 386 Views
  • 1 replies
  • 0 likes

Resolved! Unreasonable, overcharged and no support from Fido

Hello Team,I woke up with a rude awakening today. I am shell shocked to see a bill of 686.76 CAD. I generally check my app to make sure I don't use up my International minutes. After bad experiences previously, I'm even more cautious with my usage. I...

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Peace91 by I'm a Participant Level 1
  • 1788 Views
  • 6 replies
  • 0 likes

Fido mobile bill is too high

My regualr FIDO MOBILE bill is $55/month.But this month I got a shocking bill of $417. I have been a very loyal Fido customer from long time. Even my Home Internet is from Fido.I have 1000 minutes long distance calls,this month I have been overcharge...

Pankaj2567 by I'm a Participant Level 1
  • 684 Views
  • 1 replies
  • 0 likes
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