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Resolved! Phone paid Fido still charging

 I bought an Iphone and financed it with Fido. The phone was paid for Sept/2021. I expected to be notified, as I was with the last phone I purchased with Fido, but the loyalty department says that this is not done any more.  Fido owes me approx $600....

Bev67 by I'm a participant level 3
  • 2228 Views
  • 12 replies
  • 0 likes

Unethical overcharging - Port Out

I requested fido to add back my international 1000mins addon to my line and was asked if i want to start it immediately and to which i said yes. today i have received a bill of 450 dollars where i was charged for the international minutes, when i cal...

Jaspreet281 by I'm a participant level 1
  • 750 Views
  • 1 replies
  • 0 likes

Concern with billing

Hi, I had a monthly plan of $50+tax which had 9GB Data + 1000 minutes of long-distance calls to some countries including India. I have been using Fido since August 21st and I have never used or reached the 1000 Minutes.But when I checked my last bill...

Anuranj by I'm a participant level 1
  • 649 Views
  • 1 replies
  • 0 likes

Overcharged in my very first bill

I am new to Canada and choosed Fido as my mobile service provider based on my friends suggestion. I recently saw my first month bill and found i was overcharged $375 for my long distance call. In my plan i got 1000 mins free long distance calling and...

Yuvaraj by I'm a participant level 1
  • 812 Views
  • 1 replies
  • 0 likes

Resolved! Unreasonable, overcharged and no support from Fido

Hello Team,I woke up with a rude awakening today. I am shell shocked to see a bill of 686.76 CAD. I generally check my app to make sure I don't use up my International minutes. After bad experiences previously, I'm even more cautious with my usage. I...

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Peace91 by I'm a participant level 1
  • 3345 Views
  • 6 replies
  • 1 likes
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