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A Fido Ambassador will be reaching out soon

Hi Everyone, I'm unsure what these forums are used for but I've read/seen some others experience a similar situation. I thought I'd post here to let the support team at Fido know as well and if it amounts to any sort of direction or help by any moder...

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Anonymous by Not applicable
  • 202 Views
  • 1 replies
  • 1 likes

winback call

I still have not received any emails of confirmations.  after accepting a winback.  where is my email of confirmation?  is the winback call even legit?  now i question....  might be a prank?

johnsonchuk by I'm a participant level 2
  • 843 Views
  • 4 replies
  • 0 likes

Terrible customer service by winback team

Winback team kept calling me for the last 2 years to come back to fido. I finally agreed to them 3 weeks ago.  I was promised 4 lines with the same plan. So far I have received 2 lines with the same plan and another line with an expensive plan. The 4...

prawinprof by I'm a participant level 2
  • 385 Views
  • 0 replies
  • 0 likes

Winback offer not applie

Hi, I got an offer from win back team. I agreed to pay the downpayment with the credit they gave me. The contract I recieved is completely different what was promised. I contacted Fido customer care, several times and all the times got the same answe...

Ajay8 by I'm a participant level 3
  • 2018 Views
  • 7 replies
  • 0 likes
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