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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Terrible customer service by winback team

Winback team kept calling me for the last 2 years to come back to fido. I finally agreed to them 3 weeks ago. I was promised 4 lines with the same plan. So far I have received 2 lines with the same plan and another line with an expensive plan. The 4t...

prawinprof by I'm a Participant Level 2
  • 89 Views
  • 3 replies
  • 0 likes

Winback team a scam?? promise not fulfilled!!

2 months ago I recieved calls from Fido Winback like every 3 days and I kept ignoring so I finally answered. The winback agent offered me a deal for me to come back from freedom to fido and offered me $35 for 6gb. I kept saying no and that I wasn't i...

jun70 by I'm a Participant Level 2
  • 76 Views
  • 1 replies
  • 0 likes

Winback offer not applie

Hi, I got an offer from win back team. I agreed to pay the downpayment with the credit they gave me. The contract I recieved is completely different what was promised. I contacted Fido customer care, several times and all the times got the same answe...

Ajay8 by I'm a Participant Level 3
  • 699 Views
  • 7 replies
  • 0 likes
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