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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Unable to contact support

I am unable to contact Fido support via phone after my service has been suspended. I am trying to initiate a payment plan but can't do so online. I urgently need my phone service

aelpa by I'm a Participant Level 1
  • 369 Views
  • 2 replies
  • 0 likes

Exclusive offer plan changes

I am currently on a BYOP plan and see an exclusive offer on my account which I wouldn't mind switching to. However this new plan that is being offered is classified as a Fido Payment Plan. Would I still be able to continue using the phone I have and ...

Sherry18 by I'm a Participant Level 1
  • 486 Views
  • 1 replies
  • 0 likes

Fido plan

I am looking for better fido plan. I have customer of fido for very longtime but it is getting too expensive to maintain the bill. I am looking to get plan for my mom and after looking around it looks like my phone plan is too much for it. And the on...

wedtosun by I'm a Participant Level 2
  • 836 Views
  • 5 replies
  • 0 likes
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