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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Brightstar is a horrible company that will scam you

DO NOT PURCHASE DEVICE PROTECTION FROM BRIGHSTAR, IT IS A SCAM. Brightstar is one of the most horrible and inept companies I have had to deal with. While trying to acquire a replacement phone, not only did they charge a processing fee when replacemen...

GamerDP by I'm a Participant Level 2
  • 468 Views
  • 3 replies
  • 0 likes

Resolved! Bright star is useless and scam

I bought a brand new phone in October 2020 iPhone 11 Pro. The the glass broke on January 2021 I called Fido and they ask me to claim my phone repair with Bright star,The Bright star representative advised me that because I have never broken the glass...

SA95Van by I'm a Participant Level 2
  • 846 Views
  • 3 replies
  • 0 likes

Brightstar is a total SCAM.

I have been in a complete mess because of Brightstar. I lost my iPhone XS 2 weeks ago and since then, i have not taken a rest while because of brightstar. first they sent me a replacement phone and it's touch was irresponsive. It was working sometime...

Hunarmalik by I'm a Contributor Level 2
  • 1844 Views
  • 8 replies
  • 0 likes

Resolved! Brightstar is a Scam

Be ready its long and filled with many twists.1) Been paying device protection with fido brightstar for over 18 months, 13$ a month2) Lost My phone in April 3) Paid 420$ to get another device Iphone Xs4) Got the device withing next day5) Face Id does...

daqoo1234 by I'm a Participant Level 2
  • 1773 Views
  • 4 replies
  • 0 likes

Brightstar Issue

I lost my phone and made the request via online they ask for any utility bill but living in rented place without any agreement. how can a person can give it?Further when it comes to utility bill, how can a home hydro bill, gas bill or document can be...

PauGiraldo97 by I'm a Participant Level 1
  • 2234 Views
  • 9 replies
  • 1 likes
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