DO NOT PURCHASE DEVICE PROTECTION FROM BRIGHSTAR, IT IS A SCAM. Brightstar is one of the most horrible and inept companies I have had to deal with. While trying to acquire a replacement phone, not only did they charge a processing fee when replacemen...
I bought a brand new phone in October 2020 iPhone 11 Pro. The the glass broke on January 2021 I called Fido and they ask me to claim my phone repair with Bright star,The Bright star representative advised me that because I have never broken the glass...
Be ready its long and filled with many twists.1) Been paying device protection with fido brightstar for over 18 months, 13$ a month2) Lost My phone in April 3) Paid 420$ to get another device Iphone Xs4) Got the device withing next day5) Face Id does...
I lost my phone and made the request via online they ask for any utility bill but living in rented place without any agreement. how can a person can give it?Further when it comes to utility bill, how can a home hydro bill, gas bill or document can be...
I have been in a complete mess because of Brightstar. I lost my iPhone XS 2 weeks ago and since then, i have not taken a rest while because of brightstar. first they sent me a replacement phone and it's touch was irresponsive. It was working sometime...