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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 103072 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 33333 Views
  • 16 replies
  • 3 likes

FIDO SOLUTIONS

Does anybody have any idea why on earth Fido did a hard credit check while there was still one month left from my previous year's plan? Oh my god! just sorry to be your customer, that's all.

Resolved! Wi-Fi Router 802.11ax

I have an existing router with Hitron brand for almost 3 years used but only 802.11ac. Nowadays the 802.11ax is already implemented. I plan to replace the router with 802.11ax. Is it possible? The 802.11ax router is available in Fido now?

jovanm by I'm a Contributor Level 2
  • 800 Views
  • 3 replies
  • 0 likes

Outage in Oshawa South

Hi, am I the only one who has been without internet since Friday for the past 24 hours??? What's happening? Spoke with customer care and they don't seem to be helping. What to do? This is depressing 

day0 by I'm a Participant Level 1
  • 68 Views
  • 1 replies
  • 0 likes

Duplicated credit inquiry

I just opened the home internet and I understand there may be hard inquiry because of the new services. But I found there are two hard inquiry happened to my credit score from Fido within 2 days, which made my credit score dropped a lot. That duplica...

caro16 by I'm a Participant Level 1
  • 698 Views
  • 9 replies
  • 1 likes