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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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tracking number

I still have not recieved a tracking number when I had purchased my phone and plan 5 days ago. I had purchased my fiances phone from samsung and it had already arrived when i bought his a day after mineWhen should i be recieving my tracking number? a...

kamorris by I'm a Participant Level 1
  • 165 Views
  • 1 replies
  • 0 likes

Where is my new phone?

I have ordered a new phone on Firday, Apr 2, while also upgrading my plan. I have not yet received my phone, or any emails with the order number details. I have received only two emails from Fido since then:1. Fido account change confirmation #A1B2C5...

daus by I'm a Participant Level 2
  • 458 Views
  • 3 replies
  • 0 likes

New phone

Why is it so difficult to get a hold of somebody and talk about getting a new phone?

Brendaismad by I'm a Participant Level 2
  • 284 Views
  • 1 replies
  • 0 likes
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