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New account says cancelled before activation.

I am new to Fido. I got a new phone and new plan online on Nov. 24 and asked for the activation date be scheduled for today (Dec.7). I've already received my phone a few days ago and the SIM card. Until today, I saw that my account said 'cancelled', ...

arivera by I'm a participant level 1
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  • 1 replies
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Returning A Phone

I upgraded my phone from Fido's website along with a new plan and I wanted to know if I was eligible for a refund despite already activating the new SIM card. It hasn't been a week yet, only a few days. If I am, how does the return process work? How ...

Bobby25 by I'm a participant level 1
  • 1172 Views
  • 1 replies
  • 0 likes
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