General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

No network, sim card unregistered after changing plan

I recently changed my account's plan to a prepaid over phone. I added $10 to it successfully.However my phone has not worked since it changed to prepaid, it says unregistered sim and no network is detected. I cannot dial 611 or anything. I called Fid...

Janessa_p by I'm a participant level 1
  • 308 Views
  • 1 replies
  • 0 likes

Accidentally paid bill instead of buying prepaid voucher

Hello, I am using a prepaid plan at fido, and I used up my first month. Now to plan my second month, I accidentally have paid 43$ through a bank instead of buying a voucher. So I have a negative balance of $43, and I had to go and pay for a voucher a...

sjeong0318 by I'm a participant level 1
  • 717 Views
  • 2 replies
  • 0 likes
Topics