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Terrible Service Levels and Support

I've only been with Fido a few days and so far I view the service levels and support as abhorrent.1) Fido call centre does not adhere to the business hours advertised on their website2) When attempting to reach call centre in the middle of the day, c...

Natural9 by I'm a Participant Level 2
  • 88 Views
  • 1 replies
  • 0 likes

Overpaid Bill and yet got refund for 1.5 months

On Oct 15th 2020, I accidentally overpaid my bill. I supposed to pay $200 dollars and I accidentaly put 1 more 0, so I paid $2000 dollars to Fido. I immediately called my bank try to pause the transaction, however, it did not success. Money has been ...

carmen0900 by I'm a Participant Level 2
  • 445 Views
  • 0 replies
  • 0 likes
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