General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

Homme-RollSkater_TipsTricks_F01_1170x295.png

My account has been hacked

Hi there, As of what seems to be yesterday, I am the victim of fraud. Google notified me thaty my password associated with my FIDO account was compromised, and I received an email from fido stating that someone had requested a PIN change on my accoun...

drof1337 by I'm a Participant Level 1
  • 979 Views
  • 1 replies
  • 0 likes

Resolved! Suspension of my account

I am abroad and would like to suspend my account, having gotten charged already for a whole month in which I did not use my phone for any activity. How would I be able to do so? Also, considering the COVID situation, I am unsure of when I will need t...

atira_naik by I'm a Contributor Level 1
  • 667 Views
  • 1 replies
  • 0 likes
Topics