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Unexpected large bill

Hi Guys,   I received my FIdo bill yesterday and to my disbelief I was charged a bill of $768, upon enquiring further, I was told by the customer care that, it  was because I had overused my long distance calling minutes.   But I didn't get any notif...

Ghhvjjkkkll by I'm a Participant Level 1
  • 351 Views
  • 1 replies
  • 0 likes

Billing Frustration

Hello,  I am hoping a manager can contact me for some sort of resolution. The first time i tried calling fido customer support I waited for almost an hour then once I finally got through to an agent the line disconnected and they didn't call me back....

tlw417 by I'm a Participant Level 1
  • 384 Views
  • 1 replies
  • 0 likes

Bill complaint

Issues with Fido and their support ....orsered huawei touchpad following a free promotion. It took 3 months to get the device with me having to follow up. They didn't process the order their end. after 2 hours in store and countless calls it was reso...

Kieranryder by I'm a Participant Level 1
  • 558 Views
  • 1 replies
  • 0 likes

DO NOT GET FIDO

been a Fido customer for a few years now never had any major issues or complaints. But in February I wanted to get a phone so I got the XS but then decided to exchange for XR. I received a phone from my SO therefor I returned them both. Mind you this...

User7894 by I'm a Participant Level 1
  • 604 Views
  • 1 replies
  • 0 likes
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