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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Unexpected large bill

Hi Guys, I received my FIdo bill yesterday and to my disbelief I was charged a bill of $768, upon enquiring further, I was told by the customer care that, it was because I had overused my long distance calling minutes. But I didn't get any notificati...

Ghhvjjkkkll by I'm a Participant Level 1
  • 239 Views
  • 1 replies
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Billing Frustration

Hello, I am hoping a manager can contact me for some sort of resolution. The first time i tried calling fido customer support I waited for almost an hour then once I finally got through to an agent the line disconnected and they didn't call me back. ...

tlw417 by I'm a Participant Level 1
  • 253 Views
  • 1 replies
  • 0 likes

Bill complaint

Issues with Fido and their support ....orsered huawei touchpad following a free promotion. It took 3 months to get the device with me having to follow up. They didn't process the order their end. after 2 hours in store and countless calls it was reso...

Kieranryder by I'm a Participant Level 1
  • 427 Views
  • 1 replies
  • 0 likes

DO NOT GET FIDO

been a Fido customer for a few years now never had any major issues or complaints. But in February I wanted to get a phone so I got the XS but then decided to exchange for XR. I received a phone from my SO therefor I returned them both. Mind you this...

User7894 by I'm a Participant Level 1
  • 505 Views
  • 1 replies
  • 0 likes
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