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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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To Suspend Phone Service per month

Hi, I have been trying to reach Fido support for about a month now with no luck. I know that it is possible as a friend suggested I do this - Fido allows you to suspend your service temporarily for $7/month Please help me with this. I have been tryin...

Arnav413 by I'm a Participant Level 1
  • 313 Views
  • 1 replies
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Resolved! Suspension of my account

I am abroad and would like to suspend my account, having gotten charged already for a whole month in which I did not use my phone for any activity. How would I be able to do so? Also, considering the COVID situation, I am unsure of when I will need t...

atira_naik by I'm a Contributor Level 1
  • 667 Views
  • 1 replies
  • 0 likes

Account on hold

Hi, I talked with an agent to freeze my account for 2 months (7$/month). I just received an email confirming the changes applied. But it is writtent that the 7$ is added to my total monthly fees (35$ + 7$). Can I please know why my 35$/month plan cha...

Mary30 by I'm a Participant Level 1
  • 410 Views
  • 1 replies
  • 0 likes
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