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Resolved! Credit limit or suspended account due to unpaid bills?

When I signed up it showed on my paperwork an $800 dollar credit was applied to the account. My bill is only 250, apparently I am misunderstanding the conditions to which the $800 is available for. It appears that it doesn't allow for account suspens...

To Suspend Phone Service per month

Hi,  I have been trying to reach Fido support for about a month now with no luck. I know that it is possible as a friend suggested I do this - Fido allows you to suspend your service temporarily for $7/month Please help me with this. I have been tryi...

Arnav413 by I'm a Participant Level 1
  • 440 Views
  • 1 replies
  • 0 likes

Resolved! Suspension of my account

I am abroad and would like to suspend my account, having gotten charged already for a whole month in which I did not use my phone for any activity. How would I be able to do so?  Also, considering the COVID situation, I am unsure of when I will need ...

atira_naik by I'm a Contributor Level 1
  • 905 Views
  • 1 replies
  • 0 likes

Account on hold

Hi, I talked with an agent to freeze my account for 2 months (7$/month). I just received an email confirming the changes applied. But it is writtent that the 7$ is added to my total monthly fees (35$ + 7$). Can I please know why my 35$/month plan cha...

Mary30 by I'm a Participant Level 1
  • 579 Views
  • 1 replies
  • 0 likes
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