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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Cancellation within first day of service - over $100 bill

Hello,I opened up a fido account, but had to cancel it within a day due to porting issues with my old plan.The lady at T Booth told me that I would be charged just for the data I had used that day (36.16mb, totalling $1.67 + tax).Today I had received...

Wendy9191 by I'm a Participant Level 1
  • 441 Views
  • 1 replies
  • 1 likes

The amount of bill in Aug is $2,710 because of Facetime app

Hello, how are you? I have got the august bill which amount is $2,710 (my usual phone bill is $30) because the facetime app has a little glitch. To simplify, on facetime app, when you click "call" before the facetime feature uploads (it takes 2 secon...

Thomas21 by I'm a Contributor Level 1
  • 1258 Views
  • 3 replies
  • 0 likes

Fido charging more for phone

My brother and me both got google pixel 3a's a few months ago. Fido was having a special where each phone came up to 10$ per month plus the phone plans. I've come to find out on our bill that they're charging us 30$ (instead of the 10$) each plus our...

luqueiv by I'm a Participant Level 1
  • 589 Views
  • 1 replies
  • 0 likes

Fido bill 440

Fido was charged me a bill of 440 for the 1000 international minutes. When I took the connection and in the agreement got it from Fido stated no end date for the promotion( The end date field on the agreement blank but have a start date). Now Fido is...

Fibby by I'm a Participant Level 2
  • 734 Views
  • 3 replies
  • 0 likes

Fido mobile bill is too high

My regualr FIDO MOBILE bill is $55/month.But this month I got a shocking bill of $417. I have been a very loyal Fido customer from long time. Even my Home Internet is from Fido.I have 1000 minutes long distance calls,this month I have been overcharge...

Pankaj2567 by I'm a Participant Level 1
  • 684 Views
  • 1 replies
  • 0 likes
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