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Resolved! Calls to unknown number

I have been charged with Long Distance charges for calls made to a number unknown to me: +1 415-237-6105 located in Inverness, California.How can I refute the charges?Has anyone else had a similar experience?Is it an app calling?Has.my line been hack...

AJLoreto by I'm a contributor level 1
  • 1898 Views
  • 5 replies
  • 0 likes

3 Months, 5 cases, 2 voicemails and still not resolved

My Fido Account was hacked on July 2020 since then I had to make a total of 5 cases and still hasn't been resolved properly. The Fraud depatrtment has not be in contact with me closed my case without notifing and overall communication has been very V...

DavidC1 by I'm a participant level 2
  • 1525 Views
  • 5 replies
  • 0 likes

My account has been hacked

Hi there,   As of what seems to be yesterday, I am the victim of fraud. Google notified me thaty my password associated with my FIDO account was compromised, and I received an email from fido stating that someone had requested a PIN change on my acco...

drof1337 by I'm a participant level 1
  • 1579 Views
  • 1 replies
  • 0 likes

VICTIM OF FRAUD: no help from fido!!!

Someone updated my email address to a different one, ordered a new phone and plan on my account and had it shipped to some random address. My credit card company alerted me that my monthly fido bill was higher than usual (by like $200!) and I logged ...

Fido Account Fraud - Account Upgraded and Device Ordered

Hello, My Fido account was hacked and my tablet plan was upgraded to phone. Contacted FIDO and the opened a fraud case. The fraudster changed my address and email on contact preferences. The worst part is FIDO did not message me or email me when ther...

lyoidlopes by I'm a participant level 2
  • 1769 Views
  • 3 replies
  • 0 likes
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