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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! New phone shipped to the wrong address

I ordered a new phone and it was shipped to my previous address and not my current. My confirmation email from Fido said the phone would be shipped to my current address but it wasn't. What do I do?

Jhleblanc by I'm a Participant Level 2
  • 410 Views
  • 2 replies
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Resolved! Phone Being Sent to Wrong Address

Hi there, I just ordered a new phone for the Black Friday sale and it's being shipped to my old address as I just moved. I called customer service and they told me that they can't modify the shipping address until the phone has actually shipped and I...

joejoe123 by I'm a Participant Level 2
  • 819 Views
  • 5 replies
  • 0 likes
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