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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Why Fido added bill amount after suspending my account?

I first came to Canada two years ago and joined Fido when I arrived, but after two weeks I had to leave Canada and return to my country. I could not even wait for my bank card to receive it and I did not have access to Fido's account in my country. I...

Hanapshf79 by I'm a Participant Level 1
  • 211 Views
  • 1 replies
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Having problem adding a line to my account

Hi, I recently tried to add a line to my account with a basic 250mo plan at 15$/month, but It did not seem to work because I haven't got any confirmation from fido, and it doesn't show up in my account. I then tried a second time, but I still haven't...

renoplusinc by I'm a Participant Level 1
  • 232 Views
  • 1 replies
  • 0 likes

Resolved! Fido roam

I live on Vancouver Island, and travel up island for work sometimes. It charges me Fido roam charge when I'm up there still in Canada ? Is this all correct I thought there was supposed to be some sort of protection for people who live close to the US...

SpilledJuice by I'm a Participant Level 1
  • 382 Views
  • 2 replies
  • 0 likes
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